Security & Compliance

Security is not a feature — it's an expectation.

Protecting user data, meeting our legal obligations and communicating transparently are core responsibilities at Lumina.

Core principles

Least privilege

Services, team members and third-party integrations only have the access they actually need.

End-to-end encryption

All traffic runs over HTTPS; sensitive data at rest is protected with AES-256.

Audit trail

Critical actions in our products are recorded; production access is gated behind 2FA.

KVKK and GDPR compliance

As data controller we comply with Türkiye's KVKK and, where applicable, the principles of the European GDPR.

Sub-processor list

We rely on the following third-party providers to operate our products and website. Each operates under a contractual data-protection commitment.

ProviderPurposeData Location
VercelWeb hosting, edge runtime and CDNGlobal (EU and US)
SupabaseContact form records, product databaseEU (Frankfurt)
ResendTransactional email deliveryUnited States
Cloudflare (Turnstile)Form anti-spam verification (CAPTCHA)Global
UpstashRate limiting (Redis)EU (Frankfurt)
SentryProduction error monitoringEU (Frankfurt)

Vulnerability disclosure

If you have identified a vulnerability in a Lumina product, on our website or in our infrastructure, please report it to security@luminateknoloji.net. We aim to respond within 5 business days. We follow responsible disclosure: bug reporters are asked to allow up to 90 days for remediation before public disclosure.