This Privacy Policy describes the privacy practices of the corporate website luminateknoloji.net operated by Lumina Yazılım İnovasyon Teknoloji Ticaret Limited Şirketi("Lumina"). Privacy policies for our products (such as Cuty and Soulwise) are published separately on each product's own page and within each app.
1. Data We Collect
Through this website we may collect:
- Contact form data: name, email, (optional) phone, company, subject and message content.
- Automatic technical data: IP address, user-agent, referrer URL, visit time, navigation statistics.
- Cookies: strictly necessary cookies and (with your consent) analytics cookies. See our Cookie Policy for details.
2. How We Use Your Data
- To respond to your contact form requests;
- To improve site performance and user experience;
- To detect and prevent abuse (bots, spam);
- To comply with our legal obligations.
3. Sharing with Third Parties
Your data is shared with the contracted sub-processors we use for our operations:
- Vercel Inc. (hosting, CDN)
- Supabase Inc. (database)
- Resend Inc. (transactional email)
- Cloudflare Inc. (anti-spam, DNS)
- Upstash Inc. (rate limiting)
- Sentry Inc. (error monitoring)
The full list lives on our Security & Compliance page. We do not sell, rent or otherwise transfer your data to other third parties unless legally required.
4. Cookies
We use strictly necessary cookies for site operation and optional analytics cookies. For details and cookie management, see our Cookie Policy.
5. Retention Period
Contact-form records are retained for 3 years; technical logs for 90 days. After these periods, records are deleted or anonymised.
6. Your Rights
Under Türkiye's KVKK and, where applicable, the European GDPR, you have rights of access, rectification, erasure and data portability. The detailed rights list is in our KVKK Disclosure Statement.
7. Children's Privacy
This website is not designed to serve users under 18 years of age, and we do not knowingly collect personal data from children. If you believe we have collected data from a user under 18, please contact us — we will delete it.
8. Contact
For questions or requests regarding our privacy practices, email us at info@luminateknoloji.net.